said: I've just come across a problem when trying to reply to a message in Outlook Express. As soon as I click on reply to sender, I get a message: 'The operation could not be completed. RICHED32.DLL failed to load. Please re-install.' Followed by... 'There was an error opening this message. There is not enough memory.' I have tried re-installing IE5 and Outlook Express (5) without success. Does anyone have any ideas? Could it have to do with a problem with an Office 97 installation which I am having after putting in a new hard drive and CD ROM lettering changing ? Machine is a Pentium 133 with Win 98, 48MB RAM, 4.3GB and 1.2GB h/Drives. Thanks Darryl Lennane